Updates on COVID-19: Due to the situation caused by the COVID-19 not all of our drop off points are currently open. Before bringing your parcel to the drop off point, please contact the Shop Team to make sure they provide the service, given the circumstances. We hope you are staying healthy and safe.

How Can We Help?

Donate your clothes to charity with reGAIN app and get exclusive disocunt coupons for your next purchases. Pack your clothes in a box or bag, create a shipping label using the app and donate your parcel directly at the charity shop for free or send it from over 25,000 drop off points covering the shipping cost. Withing 30 minutes you'll get 10 day access to exclusive discount coupon from leading retailers and your clothing donation will help raise money for charity.


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Yes, the app is free to download and use. With reGAIN app you donate your clothes to charity and get exclusive discount coupons in return. Donate your clothes for free directly at the charity shop in your location or send your parcel at the drop off points covering the shipping expenditure and get exclusive discounts for your next purchases.


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The app is compatible with all smart phones.


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You may use the app on both mobile phone and desktop browser.


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Only your name and email address are needed.


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We are working on going global. At the moment reGAIN app is available in the UK only.


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Please contact our support team hellooooo@regain-app.com


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Application

Please contact our support team hellooooo@regain-app.com


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Only your name and email address are needed.


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The app is compatible with all smart phones.


Was it Helpful? Yes No

For more details please contact us

You may use the app on both mobile phone and desktop browser.


Was it Helpful? Yes No

For more details please contact us

Yes, the app is free to download and use. With reGAIN app you donate your clothes to charity and get exclusive discount coupons in return. Donate your clothes for free directly at the charity shop in your location or send your parcel at the drop off points covering the shipping expenditure and get exclusive discounts for your next purchases.


Was it Helpful? Yes No

For more details please contact us

Donate your clothes to charity with reGAIN app and get exclusive disocunt coupons for your next purchases. Pack your clothes in a box or bag, create a shipping label using the app and donate your parcel directly at the charity shop for free or send it from over 25,000 drop off points covering the shipping cost. Withing 30 minutes you'll get 10 day access to exclusive discount coupon from leading retailers and your clothing donation will help raise money for charity.


Was it Helpful? Yes No

For more details please contact us

We are working on going global. At the moment reGAIN app is available in the UK only.


Was it Helpful? Yes No

For more details please contact us

Clothing donation

The shipping label (barcode) already conveys this information.


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Please go to the Map. Choose the nearest drop off point, create a shipping label or a barcode and send your parcel to the charity.


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Send your clothing donation from over 25,000 drop off points across the UK. Please note, you'll need to cover the shipping cost if you send your parcel from the drop off point. Donate for free directly at the charity shop and get access to exclusive discount coupons.


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The shipping label is valid for 7 days.


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Print the shipping label for every parcel sent with DPD, RoyalMail and InPost.Let the store worker scan the barcode from your phone when sending your parcel with CollectPlus (Do not print it out).


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Yes, please create a barcode using the app and let the shop worker scan it when donating your parcel. This will unlock your access to discount coupons from the list.


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Yes. Please find the nearest charity shop in your location and donate your package at the charity shop for free.


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Coupons

Yes. You can use as many coupons as you want during the 10-day period.


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As soon as you leave your box or bag at a drop off point please allow up to 30 minutes to unlock your discount coupons.


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Please provide your discount coupon code at the checkout.


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Yes. You have 10 days to redeem your discount coupons.


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Sometimes it takes more time for the delivery services to process the information. It shouldn’t take more, than a few hours.


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Subject to retailers policy. Some of them are both online & in-store. Some are online only.


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Each retailer has a different policy, so you have to check with the retailer of your choice.


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Packages

All clothes collected with reGAIN app are donated to charity, where resold or recycled, helping raise money for charity. We are strong believers in sustainable economy and we think closing the loop in the clothing supply chain is the way forward for the whole clothing industry.


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We do not accept: Household Appliances, Cosmetic, Bedding & Towels. Read more


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We accept: T-Shirts & Tops, Trousers, Jackets, Hoodies & Knitwear, Shirts, Dresses & Skirts, Suits, Underwear & Swimwear, Kids & Baby Clothing, Accessories, Scarves, Hats & Gloves, Shoes. Read more


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The maximum weight is 18kg. Maximum package size limits: 61cm x 44cm x 37cm.


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A minimum of 10 items per package is required. This can include a mix of clothing, handbags and shoes.


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No. Please use your old boxes or bags for shipping.


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No. Unfortunately we can only accept boxes at the drop off points.


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Cooperation

The list of reGAIN app partners is growing every day: New Balance, Asics, boo hoo, Missguided, Superdry, Public Desire, PrettyLittleThing, L’Estrange, eveSleep, MyProtein, Hotels.com, Made.com, a.o., and many others.


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No. Joining reGAIN app is absolutely free.


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